Friendly, patient tech help — right at home.
Computers, phones, tablets, Wi-Fi, printers, email and scam protection. We come to you, go at your pace, and explain things in plain English.
What you can count on
- Clear, upfront prices — no surprises
- We never rush you or talk down to you
- Fix more than one problem in the same visit
- We always ask before adding time or parts
How we can help
If it plugs in, connects to the internet, or sends you confusing pop-ups, we can probably help.
Computers & laptops
Slow computers, updates, new computer setup, moving files and photos, printers and email.
Phones & tablets
iPhone, Android and iPad help: texting, photos, video calls, apps, contacts and larger text.
Wi-Fi & home network
Spotty internet, new routers, connecting devices, smart TVs and streaming.
Scam & security protection
Spot fake calls, emails and pop-ups. Set up passwords, backups and safer settings across devices.
One-on-one lessons
Learn at your own pace — with simple written notes you can keep by the computer.
Remote & phone help
Quick questions solved over the phone or a secure screen share — no visit needed.
Getting help is easy
Call or email
Tell us what's going on. We'll ask a few simple questions and give you a price before anything is booked.
We come to you
We visit at a time that works for you — or help over the phone if that's quicker.
Fixed, and explained
We solve the problem, show you what we did, and pay is by card when the work is done, with a receipt.
Simple, honest pricing
You'll always know the cost before we start.
First-time home visit
Up to 60 minutesStandard home visit
Up to 60 minutesAdditional time
Each extra 30 minutesRemote or phone help
Up to 30 minutesTech lesson
Up to 60 minutes, one-on-oneNew computer setup
Get up and running, files moved overWi-Fi / home network setup
Router setup and connecting your devicesSecurity & scam-prevention setup
Multiple devices protectedParts and equipment are quoted separately, and we'll always talk with you before buying anything.
Travel
Travel is included within our local service area. For homes farther away:
| Drive time from us | Travel fee |
|---|---|
| Up to about 20 minutes | Included |
| About 21–35 minutes | +$20 |
| About 36–50 minutes | +$35 |
| About 51–60 minutes | +$50 |
| Over 60 minutes | Call for pricing |
Good to know
- Use your visit for more than one thingIf we fix the first problem early, we'll keep going on your list.
- No surprise chargesWe'll always discuss extra time, parts or equipment before going ahead.
- Pay when the job is doneCredit or debit card, with a receipt.
Helping a parent from a distance?
You love them — but you can't drive over every time the printer stops working. Let us take the tech calls so your time together can be about something else.
Book on their behalf
Call or email for your mom, dad or grandparent. We'll coordinate the visit with them directly.
Keep them safer online
Our security setup helps protect against scam calls, fake emails and suspicious pop-ups.
Patience built in
We explain things slowly and leave simple notes, so they feel more confident next time.
Questions people ask
What if I'm not sure what's wrong?
That's completely fine. Just describe what you're seeing — "it's slow," "it keeps beeping," "I can't find my photos" — and we'll figure it out together.
Can I get help with more than one problem?
Yes. Your visit time can be used for as many things as fit. If we solve the first problem early, we'll move on to the next one.
What if it takes longer than an hour?
We'll check with you first. Additional time is $45 per 30 minutes, and we never continue without your okay.
Do I need to buy anything?
Usually not. If a part or new equipment would help, we'll explain why and give you the price before anything is purchased.
Can my son or daughter book for me?
Absolutely. Family members can call or email to set up a visit, and we'll coordinate with you directly.
How do I pay?
Payment is due when the service is complete, by credit or debit card. You'll get a receipt.
Let's get it working.
Call or email — tell us what's going on and we'll get back to you with a time and a price.